Security Officer – Dispatch Coordinator

Allied Universal®, North America’s leading security and facility services company offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer – Dispatch Coordinator in West Palm Beach, FL
, you will serve and safeguard clients in a range of industries. As an Allied Universal Dispatch Officer, you will be the communication hub for a dynamic location, monitoring systems, coordinating officer response, and tracking security-related calls and incidents. You will help manage access control and badges, document key activity, and support a professional guest experience through clear, calm communication. Join a team that is agile, reliable, and innovative, with a caring culture built on teamwork and integrity.

• Mon 11:00 PM – 07:00 AM
• Thur 11:00 PM – 07:00 AM
• Fri 11:00 PM – 07:00 AM
• Sat 11:00 PM – 07:00 AM
• Sun 11:00 PM – 07:00 AM

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

• Career Growth: Get paid training and access to career growth opportunities.

• Financial and
  
  Health Benefits:
  
  Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.

• Monitor dispatch communications and coordinate response to alarms, calls for service, and other incidents, documenting details per site requirements.

• Respond to incidents and critical situations in a calm, problem-solving manner, escalating to appropriate personnel and/or emergency services as needed.

• Use access control and visitor management procedures to help maintain authorized entry, including verifying credentials and directing visitors and contractors.

• Complete required logs and reports, including incident documentation, shift activity summaries, and follow-up notifications to site leadership.

• At least 1 year of security-related experience is required.

• The client requires proof of a high school diploma or GED.

• A guard card and/or license is preferred.

• Access control and/or badge experience is preferred.

• CPR and/or First Aid certification is preferred and may be completed post hire.

• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.

• Possess a high school diploma or equivalent.

• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:  .