Security Dispatch

Join Our Campus Public Safety Team! Immediate Openings for Night Shift!

We are actively hiring Security Dispatchers with an immediate need for night shift coverage—and overnight shifts earn additional pay. If you’re dependable, calm under pressure, and ready to start a career in emergency communications or public safety, this is your opportunity. No prior dispatch experience required. We provide the training and support to help you succeed from day one.

Make a difference every day! In this role, you’re not just answering calls—you’re helping protect and support an entire campus community. If you're looking for a meaningful entry point into public safety with strong benefits, we encourage you to apply.

Why Join Us? We invest in your future and well-being.

Tuition Assistance Program Parental Leave Benefits Up to 7% Employer Match (403b Retirement Plan)
Medical, Dental & Vision Coverage (cost shared options)
Night Shift Differential Pay Hands-on experience in public safety, emergency response, and communications

Emergency Communication and Dispatch Utilizes clear, concise, and consistent excellent communication skills both written and verbal.

Documents communication activity in automated or manual logs.

Receives emergency and non-emergency calls via telephone and radio systems and analyzes the nature and urgency of each request. Escalating to the appropriate individual or department.

Prioritizes calls, dispatches required units or forwards information to appropriate agencies or departments.

Public Safety Operations Monitors and coordinates Department of Public Safety activities and assignments via two-way radio.

Maintains status and locations of public safety personnel using computers, radio systems, and other equipment.

Stays informed of departmental regulations, policies, and procedures and adapts operations accordingly.

Data and Record Management Accesses, enters, and maintains sensitive data and files for investigative purposes or other records.

Security and Surveillance Monitors and assesses the progress of telecommunication training for new dispatchers or new department members and provides written evaluations as needed.

Checks keys in and out of the key management system and maintains and ensures accurate records within the C.A.D system.

Monitors, reviews, and retrieves footage from the university’s surveillance system.

Ensures the security and confidentiality of information.

Activates the Emergency Notification Network (PBA Alert) when needed.

EDUCATION:

High school diploma, required. Public Safety Telecommunicator Certification, preferred.

EXPERIENCE:

1+ years of related experience in a high-volume office environment, previous multi-phone line-related and working in a PSAP or security call center.

ESSENTIAL COMPETENCIES (Knowledge, Skills, and Abilities)
Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.

Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.

Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.

Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.

Conflict Management – Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations.

Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.

Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.

Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.

Results Orientation & Accountability – Takes accountability and identifies, executes and drives actions to consistently achieve desired results.

Self-development – Grow one’s self-awareness, abilities, skills, and/or talent.

Teamwork & Collaboration…