Manager, Global Security Operations Center; G-SOC — Corporate

Manager, Global Security Operations Center (G-SOC) — Corporate

West Palm Beach, United States | Posted on 05/04/2026

Secur Tec is a security firm delivering institutional-grade physical protection, cybersecurity, and strategic advisory services to government, critical infrastructure, and enterprise clients. We are built on a culture of discipline, innovation, and collaboration, where employees are empowered to excel and contribute to a safer future. If you're driven by purpose and ready to make a meaningful impact, Secur Tec offers opportunities to shape the future of protection.

Secur Tec West Palm Beach, FL (In-Office) $70,000 – $80,000 per year Full-time | Monday – Friday with rotating weekend on-call

About This Role This position leads Secur Tec's Global Security Operations Center (G-SOC) from our West Palm Beach corporate headquarters. The G-SOC is the operational nerve center of Secur Tec - a 24/7 hub that monitors client sites, supports field officers, and coordinates the company's response to incidents and large-scale emergencies. The G-SOC Manager is responsible for the people, processes, and technology that keep this center running at the highest standard around the clock.

Position Summary The G-SOC Manager oversees the day-to-day operations of Secur Tec's 24/7 Global Security Operations Center and leads the team of operators and analysts who staff it. The G-SOC handles operational support for field officers, real-time monitoring and dispatch, threat intelligence, communications coordination, quality assurance, and after-action reporting. During declared events, the G-SOC also activates as Secur Tec's Emergency Security Operations Center (E-SOC) for natural disaster response (hurricanes, typhoons, floods, fires) and other large-scale emergencies (pipeline ruptures, public health emergencies, civil unrest).

The Manager is responsible for ensuring the G-SOC is fully staffed, fully trained, and operationally ready at all times.

Key Responsibilities

• Lead, schedule, train, and develop the G-SOC team of operators and analysts; maintain 24/7/365 staffing coverage and conduct performance reviews and quality assurance evaluations
• Develop and maintain SOPs, post orders, and response playbooks for all G-SOC functions
• Oversee real-time monitoring and dispatch across CCTV, alarms, access control, guard tour systems, and mobile patrol response
• Ensure timely and professional support to field officers on operational matters including timekeeping, scheduling, coverage, and incident response, serving as the escalation point for complex issues
• Oversee threat intelligence and situational awareness operations, ensuring timely briefings and alerts are delivered to leadership, site supervisors, and clients
• Support travel security and executive protection operations, including monitoring of traveling executives and high‑profile clients
• Serve as the central communications hub during incidents, coordinating with local, state, and federal law enforcement, fire, EMS, and emergency management agencies
• Manage and maintain G-SOC technology platform(s) (CETRUCES) and partner with IT and cybersecurity on integrated threat events
• Conduct quality assurance auditing of officer activity, post compliance, and patrol completion to identify trends and improvement opportunities
• Oversee preparation of incident reports, after‑action reports, and operational and intelligence reporting to executive leadership and clients
• Activate and lead the Emergency Security Operations Center (E-SOC) during natural disasters and large‑scale emergencies, including hurricanes, floods, fires, pipeline incidents, public health emergencies, and civil unrest

Required Qualifications

• 5+ years of progressive experience in security operations, GSOC/SOC operations, emergency management, military operations, or law enforcement dispatch/command
• 2+ years of supervisory or management experience leading operational teams
• Strong working knowledge of security monitoring technology (CCTV, access control, alarm systems, dispatch platforms, mass notification)
• Demonstrated experience with incident command, crisis communications, and emergency response
• Ex…