HVAC Maintenance Technician

HVAC Maintenance Technician

Jupiter, Palm Beach Gardens & West Palm Beach Area

Are you the technician who believes preventative maintenance done right can prevent costly breakdowns?

Do you take pride in treating every customer’s home with respect while delivering a thorough, professional maintenance experience?

Are you looking for a company where your work ethic is rewarded, your voice matters, and your growth is taken seriously?

If that sounds like you, you might be a perfect fit for Rocket Cooling.

Rocket Cooling is a fast-growing HVAC company owned by two entrepreneurs, not a large corporation or private equity group.

We believe great technicians deserve great support, fair compensation, ongoing training, and the tools they need to succeed. Our team focuses on quality workmanship, customer education, and long-term customer relationships rather than high-pressure sales tactics.

As we continue to grow throughout South Florida, we’re looking for maintenance technicians who take pride in their work, communicate well with customers, and understand that a quality maintenance visit builds trust that lasts for years.

This is a field-based position serving the Jupiter, Palm Beach Gardens, North Palm Beach, and West Palm Beach areas. Technicians dispatch directly from home and are only required to attend one scheduled office meeting per week at our Port Saint Lucie location.

• Perform thorough residential HVAC maintenance and tune‑ups
• Complete detailed system inspections and identify potential concerns before they become breakdowns
• Clean, inspect, and test HVAC equipment to maximize reliability and efficiency
• Complete detailed digital inspection forms in Service Titan with accurate notes, measurements, and recommendations
• Capture before and after photos to document your work and clearly communicate system condition to the customer
• Present completed maintenance reports to customers, explaining your findings in a professional and easy-to-understand manner
• Educate customers on the condition of their system and recommend repairs or improvements when appropriate
• Actively discuss and renew Rocket Cooling maintenance memberships while helping customers understand the value of ongoing preventative maintenance
• Identify repair opportunities and communicate findings clearly to customers and the office
• Utilize Service Titan to document completed maintenance, upload photos, and maintain accurate job records
• Maintain a clean, organized, and properly stocked company vehicle
• Deliver a professional, five‑star customer experience on every visit
• Participate in an on‑call rotation when needed

• Minimum 2 years of residential HVAC experience preferred
• Maintenance experience strongly preferred
• EPA Certification preferred
• Experience with Service Titan or similar field service software preferred
• Excellent customer service and communication skills
• Strong attention to detail with accurate digital documentation
• Comfortable using tablets, mobile applications, and digital inspection forms
• Ability to work independently and manage your daily route
• Valid driver’s license with a clean driving record

At Rocket Cooling, we believe great technicians are built through continuous learning and real‑world experience.

Whether your goal is to become an elite maintenance technician or grow into a service technician role, we’ll invest in your success through ongoing technical training, coaching, ride‑along, AI‑powered resources, and professional development.

We want our technicians continually improving their technical knowledge, customer communication, and overall professionalism.

We believe technicians should have access to modern technology and industry‑leading resources.

Our team utilizes Service Titan, AI‑powered technical resources, digital inspection reports, and continually evolving tools designed to help technicians communicate effectively, document their work thoroughly, and deliver a world‑class customer experience.

• Competitive hourly pay plus performance incentives
• Company vehicle
• Fuel card
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with…