Vocational Support Specialist

Job Description

Job Title:

Vocational Support Specialist

Location:

West Plains, Missouri

Employment Type:

Full-time

Job Summary:

Are you passionate about empowering individuals with disabilities to achieve their career goals? Join our team as a Vocational Support Specialist and make a meaningful impact in people’s lives! We’re seeking compassionate, adaptable professionals with strong communication skills and a dedication to fostering independence. Your role will be pivotal in providing personalized support, facilitating skill development, and creating opportunities for success in the workplace.

As a Vocational Support Specialist, you’ll work closely with clients to develop their vocational, social, and independent living skills. You’ll conduct instructional activities, assist with career planning, and provide on‑site job support to ensure successful employment outcomes. Your responsibilities include coordinating with employers, conducting job site analyses, and serving as a liaison between clients, employers, and other stakeholders.

• Develop and implement individualized service plans to support clients’ vocational goals
• Facilitate skill development activities in vocational, social, and independent living areas
• Coordinate and support paid, work-based learning experiences for clients
• Provide on‑site job support to assist clients in learning job duties and integrating into the workplace
• Serve as a liaison between employers, clients, and co‑workers
• Educate employers on the benefits of hiring persons with disabilities and facilitate job accommodations
• Conduct job site analyses and develop strategies for client success
• Monitor and report on client progress towards individualized service plan goals
• Maintain accurate and timely documentation of services provided
• Collaborate with referral sources, employers, and other stakeholders to ensure comprehensive support
• Advocate for clients and promote the organization’s services in the community

• High school diploma or equivalent certificate required
• Associate’s or bachelor’s degree in a related field preferred
• Experience in rehabilitation, employment services, case management, or social services preferred

• Strong customer service and interpersonal skills
• Proficiency in computer applications including Word, Excel, and internet platforms
• Excellent verbal and written communication skills
• Understanding of supporting individuals with disabilities and barriers to employment
• Ability to work flexible hours, including evenings and weekends
• Must pass a background check including criminal record, driving record, and abuse/neglect screening
• Valid driver’s license, acceptable driving record, and current auto insurance required
• Must complete New Hire Orientation and all required training, including Relias

• All-Inclusive Employee Benefits Package – health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Paid Time Off – 29 days per year including vacation & holiday pay
• Workplace Culture – an environment cultivating employee wellbeing, valuing each individual’s humanity, and actively promoting healthy, joyful workforce engagement
• Opportunity to make a positive impact on clients’ lives
• Professional growth and development opportunities
• Diverse and rewarding work experiences

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.