More jobs:
Customer Service Manager
Job in
West Point, Troup County, Georgia, 31833, USA
Listed on 2026-09-04
Listing for:
Socket.dev
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Description
Job Title:
Customer Service Manager
Company Overview:Amwaste LLC is a growing company in the Waste Services Industry, dedicated to providing exceptional service and innovative solutions to our clients. We are seeking a motivated and experienced Customer Service Manager to lead our customer service team and enhance our customer experience.
Qualifications- Proven experience in a customer service management role, preferably in the waste services or related industry.
- Dialpad experience recommended
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in customer service software and Microsoft Office Suite.
- Ability to analyze data and make informed decisions.
- Strong problem-solving skills and a customer-focused mindset.
- Leadership and team management
- Excellent communication skills
- Customer-focused approach
- Problem-solving abilities
- Data analysis and reporting
- Proficiency in customer service software
We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about customer service and want to make a difference in the waste services industry, we encourage you to apply.
Job Responsibilities- Oversee the daily operations of the customer service department, ensuring high-quality service delivery.
- Develop and implement customer service policies and procedures to improve efficiency and customer satisfaction.
- Train, mentor, and manage customer service representatives, fostering a positive and productive work environment.
- Handle escalated customer inquiries and complaints, providing effective resolutions in a timely manner.
- Analyze customer feedback and service metrics to identify areas for improvement and implement necessary changes.
- Collaborate with other departments to ensure seamless service delivery and address customer needs.
- Prepare and present reports on customer service performance to senior management.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×