IT Specialist

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Full-time Regular Professional West Point, GA, US

18 days ago Requisition

The position is responsible for following:

This role involves approximately 50% responsibility in management/security-related tasks, including security policy management, security communications, security training, and certificate renewal. The remaining responsibilities include HQ system management, issue handling, and support for deep learning-related activities.

• Treat all HTGP team members with respect and professional courtesy.
• Adheres to the HTGP policies and procedures and leads others in same.
• Confirms and Adheres to all required HTGP Certification standards such as IATF 16949, ISO
  45001.
• Learn, demonstrate and uphold the HTGP Core Values.
• Performs special assignments as required by management.

• Manage department within the policies, procedures and common safety goals for both the department and all of HTGP.
• Lead all HTGP employees in safety through personal demonstration of HTGP standards.
• Leads a team of support personnel who troubleshoot IT issues.
• Maintains system applications (VRS, HQ system and so on).
• Manage and maintain security policies and related documentation
• Coordinate and distribute security announcements and communications
• Plan and conduct security training and awareness programs
• Manage certificate lifecycle, including renewal and compliance
• Support HQ system operations, maintenance, and administration
• Monitor and respond to system-related issues in coordination with HQ
• Assist with deep learning-related tasks, including development support and implementation
• Collaborate with internal teams to ensure system stability and security compliance
• Help manager lead and manage day-to-day operations and documents
• Support end-users with IT-related problems in a responsive and service-oriented manner.
• Analyze IT specifications to assess security risks.
• Install, configure and upgrade security software (e.g. antivirus programs).
• Monitor network activity to identify issues early and communicate them to IT teams.
• Act on privacy breaches and malware threats.

• Assist in any special project assigned to all Departments.
• Promotes a positive workplace.
• Meet all other requirements as assigned.
• Communicate with all department members to solve issues.
• Ability to multi-task and can handle frequent interruptions.

• B.B.A. Management Information Systems or related degree.
• 1-2 years in IT or Business Systems. No prior experience required.
• Experience in management/security is preferred.
• Experience in deep learning is considered an advantage.

* Equivalent work related experience (equivalency is figured generally as 2 years’ experience equaling 1 year of formal education) may be considered in addition to the “Position Requirement”.

• Reports to:
  
  Department Manager or designee.
• Direct Reports: 0 - 5.

• Initiative: Identifies problems and takes action in light of this identification to address current or future problems. Proactively does things and does not simply think about future actions.
• Engagement: Engages team members in developing goals, executing plans and delivering results (output). Motivates team members through clear and consistent communication. Models adaptability. Uses collaboration and influence skills to achieve successful outcomes.
• Leads by Example: Sets a good example for subordinates to follow. Does not ask subordinates to do anything he/she is not willing to do.
• Customer Service Orientation: Focuses efforts on discovering and meeting the customer’s needs. Develops trust in all relationships internally and externally.
• Work Habits: Efficiently organizes and executes assignments. Demonstrates self-discipline and reliability.
• Analytical Skills / Problem Solving: Understands situations, problems, or issues by breaking them down into smaller pieces, or tracing the implications of a situation in a step by step way. Systematically organizes the parts of problems. Makes systematic…