IT Infrastructure Specialist

Responsible for the overall support and maintenance of the HTGSS IT systems. Supports, maintains, and enhances Hyundai Transys' core infrastructure, including servers, virtualization platforms, storage, failover solutions, , and endpoint systems. This role ensures the stability, availability, and security of corporate systems through proactive management, monitoring, documentation, and adherence to operational standards. Working closely with the HAEA team and employees at each branch office.

• Adheres to the HTGSS policies and procedures
• Learns, demonstrates, and upholds HTGSS Core Values
• Complies with all HTGSS Certification standards;
  Management System (TS16949), Environmental ISO  and Health and Safety ISO  policies and procedures
• Treats all HTGSS team members with respect and professional courtesy
• Always strives to maintain a positive work environment
• Manages the department budget efficiently as per approved annual budget
• Performs additional assignments / duties as assigned

• Adhere to all safety policies and procedures
• Complies with all safety policies and 5S clean philosophy to maintain a safe, clean working environment
• Meets company safety goals

• Server administration and management:
  Oversee the operation, performance, and availability of Windows/Linux Server/Storages, including roles such as Active Directory, DNS and other server-related functionalities.
• Troubleshooting and Issue Resolution:
  Diagnose and resolve hardware and software-related issues on Windows/Linux Server/Storages. Utilize advanced troubleshooting techniques and tools to identify root causes and implement effective solutions.
• Windows/Linux Server/Storage Configuration and Maintenance:
  Configure, install, and maintain to ensure proper setup and functionality. Regularly apply patches, updates, and security measures to maintain system integrity
• Backup and Disaster Recovery:
  Develop and manage backup and recovery strategies for Windows/Linux Server/Storages to ensure data integrity and facilitate timely recovery in case of system failures or data loss
• Availability/Performance Monitoring and Optimization:
  Monitor server availability, performance, analyze performance metrics, and proactively optimize server resources to ensure efficient and responsive operations.
• Administers the operational side of network access (NAC).
• Maintain up-to-date inventory status, purchase history, and warranty information for all regional Windows/Linux server/storage assets. Perform other necessary tasks.
• Capacity Planning and Scaling:
  Collaborate with IT leadership to assess server capacity needs and plan for future growth. Recommend hardware upgrades or additions, as necessary.
• Change Management:
  Adhere to established change management processes when implementing changes or updates to Windows/Linux Server/Storage environments. Ensure changes are well-documented and communicated.
• Vendor Management:
  Collaborate with vendors to procure, support, and maintain server hardware and software. Manage vendor relationships and service agreements.
• Evaluate/handle customer request based on agreed roles & responsibility
• Act as a liaison for tasks/project execution between customer, project team, and HAEA Infra Ops team to process complex tasks
• Manage assigned tasks and quickly respond to and process support tickets using ITSM in a timely and reliable manner.
• Project Support:
  Contribute to IT projects involving Windows/Linux Server/Storage environments, providing technical expertise and support for planning, implementation, and testing.

• Reports to IT Manager
• 401(k)
• Health Insurance
• Life Insurance
• Supplemental Insurance
• Vision Insurance
• Paid time off

• Confidentiality
  :
  Adheres to the upmost confidentiality; particularly about handling employment/personal information. Works with the team to ensure that all information from within the department is kept private.
• Multitasking
  :
  Must possess the ability to change from one task to another in quick manner based on company needs
• Communication
  :
  Works to ensure respectful, timely, accurate, and appropriate communication across all levels of the organization.
• Initiative
  :
  Identifies…