20195-System Administrator I

System Administrator I

Hyundai Auto Ever America is seeking a System Administrator I to support server administration, Manufacturing Execution Systems, endpoint support, backup operations, patch management, and daily infrastructure monitoring within a manufacturing technology environment. This role is responsible for helping maintain reliable IT operations that support business users and production systems. The ideal candidate will have hands-on experience with Windows desktop and server environments, basic Linux administration knowledge, strong troubleshooting skills, and a customer-focused approach to technical support.

Key Responsibilities

• Support and maintain Windows and Linux server environments.
• Perform routine server administration and maintenance tasks.
• Monitor server health, performance, and availability.
• Assist with operating system updates, upgrades, and system maintenance activities.
• Maintain server documentation and inventory records.
• Support Active Directory user and group administration.
• Assist with DNS, DHCP, and general infrastructure support as needed.

Manufacturing Execution Systems Support

• Provide first-line infrastructure support for Manufacturing Execution Systems.
• Monitor MES-related servers, services, and system availability.
• Assist with troubleshooting MES connectivity, performance, and operational issues.
• Escalate production-impacting issues to senior team members or vendors when necessary.
• Support MES maintenance activities, system testing, and production support efforts.
• Participate in efforts to minimize production downtime and maintain continuous assembly line operations.

Backup and Recovery Operations

• Monitor daily backup jobs and investigate backup failures.
• Perform data restoration requests as directed.
• Verify backup completion, job status, and system health.
• Maintain backup documentation, procedures, and operational records.

Patch Management

• Deploy and monitor desktop and server patching activities.
• Verify successful installation of security updates.
• Assist with vulnerability remediation efforts.
• Document patching activities, maintenance work, and related system changes.

Monitoring and Daily Operations

• Perform daily infrastructure monitoring and operational checks.
• Respond to system alerts, service notifications, and user-reported issues.
• Assist with troubleshooting server, workstation, and application issues.
• Document incidents, resolutions, and operational procedures.
• Escalate issues when they are outside the scope of the role or require additional support.

Endpoint and User Support

• Troubleshoot workstation hardware and software issues.
• Support operating systems, printers, peripherals, scanners, and mobile devices.
• Assist users with technical issues and service requests.
• Support software installations, deployments, and basic configuration tasks.
• Provide timely and professional customer service to internal users.

Automation and Process Improvement

• Assist with automation initiatives using Power Shell, Bash, or similar scripting tools.
• Support process improvement efforts to increase operational efficiency.
• Maintain documentation for automated procedures, scripts, and technical solutions.

Project Support

• Assist with infrastructure and technology projects.
• Support equipment deployments and system implementations.
• Participate in testing, validation, and system readiness activities.
• Maintain project documentation as assigned.

Required Qualifications

• Associate degree in Information Technology or equivalent experience.
• 3 to 5 years of experience in the IT field preferred.
• Experience supporting Windows desktop and server environments.
• Basic Linux administration knowledge.
• Understanding of Active Directory, DNS, and DHCP.
• Knowledge of backup concepts and patch management processes.
• Strong troubleshooting, analytical, and problem-solving skills.
• Strong customer service skills with the ability to support internal users professionally.
• Ability to work independently and as part of a team.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office.
• Ability to support a 24x5 or 24x6 operational environment as needed.
• Ability to work overtime when required.
• Must be able to lift up to 50 lbs.

Preferred…