General Sales Manager

Sales Manager

The Sales Manager is responsible for leading and maintaining strong customer relationships, managing commercial opportunities, and overseeing various sales and business development activities. The role includes addressing commercial issues and strengthening customer partnerships to ensure sustainable business with existing customer(s) while exploring opportunities for new business growth.

Corporate:

• Adheres to the HTGSS policies and procedures
• Learns, demonstrates and upholds HTGSS Core Values
• Complies with all HTGSS Certification standards;
  Management System (TS16949), Environmental ISO  and Health and Safety ISO  policies and procedures
• Treats all HTGSS team members with respect and professional courtesy
• Always strives to maintain a positive work environment
• Manages the department budget efficiently as per the approved annual budget
• Performs additional assignments / duties as assigned

EHS:

• Adhere to all safety policies and procedures
• Complies with all safety policies and 5S clean philosophy to maintain a safe, clean working environment
• Meets company safety goals

Duties and Responsibilities (but not limited to):

• Manage sales and commercial development activities with existing and potential customers, taking on the role of primary commercial contact and coordinate the sales process.
• Develop reports for new business development strategy for company's profitability and/or sales.
• Responsible for the quoting process, including quote preparation, program award and awarded program initiation.
• Manage and report monthly commercial issues related to pricing, manufacturing, material control, and other relevant concerns to ensure sustainable business operations.
• Weekly reporting is a key responsibility for this role. The employee is expected to prepare, submit and communicate accurate and timely reports to relevant management.

Customer Relationship Management:

• Maintain a comprehensive understanding of customer requirements and translate these into actionable business opportunities.
• Report regular "Voice of Customer" (Customer feedback) including innovation priorities to management team.
• Serve as the primary point of contact for related customer teams.
• Report timely the customer status for org chart/personnel/policy change, news/rumor and anything related on Hyundai Transy Seating System directly or indirectly. Additionally, based on the customer updated status need provide your own analysis and strategies to improve or protect Hyundai Transy Seating System strategy and goals.

Process Management:

• Maintain regular communication with customers to address and resolve commercial and technical requests from customers.
• Contact the customer on a daily basis for deep communication to solve the commercial/technical request to Hyundai Transys Seating System
• Collaborate with external and internal customers in alignment with Hyundai Transy Seating System five core values:
  Customer, Challenge, People, Collaboration, and Globalization. (Especially, working with headquarter teams is important)
• Collect and provide market information including product, pricing, costs and overall commercial strategies from customers, competitors, and other sources.
• Provide the monthly report about general market information for customers, competitors, government policy/regulation and etc.
• Ensure timely and accurate updates on customer production/sales forecast data to facilitate informed and strategic planning.

Reporting:

• Reports to:
  
  California COO

Benefits:

• 401(k)
• Healthy Insurance
• Life Insurance
• Supplemental Insurance
• Dental Insurance
• Vision Insurance
• Paid time off

Competency Requirements: