System Administrator

Position Title:
System Administrator I
Location:
West Point, GA
On-site (5 days)

Hyundai Auto Ever America is seeking a System Administrator I to support server administration, Manufacturing Execution Systems, endpoint support, backup operations, patch management, and daily infrastructure monitoring within a manufacturing technology environment.

This role is responsible for helping maintain reliable IT operations that support business users and production systems. The ideal candidate will have hands‑on experience with Windows desktop and server environments, basic Linux administration knowledge, strong troubleshooting skills, and a customer‑focused approach to technical support.
The System Administrator I will work closely with internal teams, senior technical staff, and vendors to help minimize downtime, support MES availability, complete routine system maintenance, and document operational procedures.

• Support and maintain Windows and Linux server environments.
• Perform routine server administration and maintenance tasks.
• Monitor server health, performance, and availability.
• Assist with operating system updates, upgrades, and system maintenance activities.
• Maintain server documentation and inventory records.
• Support Active Directory user and group administration.
• Assist with DNS, DHCP, and general infrastructure support as needed.

• Provide first-line infrastructure support for Manufacturing Execution Systems.
• Monitor MES-related servers, services, and system availability.
• Assist with troubleshooting MES connectivity, performance, and operational issues.
• Escalate production-impacting issues to senior team members or vendors when necessary.
• Support MES maintenance activities, system testing, and production support efforts.
• Participate in efforts to minimize production downtime and maintain continuous assembly line operations.

• Monitor daily backup jobs and investigate backup failures.
• Perform data restoration requests as directed.
• Verify backup completion, job status, and system health.
• Maintain backup documentation, procedures, and operational records.

• Deploy and monitor desktop and server patching activities.
• Verify successful installation of security updates.
• Assist with vulnerability remediation efforts.
• Document patching activities, maintenance work, and related system changes.

• Perform daily infrastructure monitoring and operational checks.
• Respond to system alerts, service notifications, and user-reported issues.
• Assist with troubleshooting server, workstation, and application issues.
• Document incidents, resolutions, and operational procedures.
• Escalate issues when they are outside the scope of the role or require additional support.

• Troubleshoot workstation hardware and software issues.
• Support operating systems, printers, peripherals, scanners, and mobile devices.
• Assist users with technical issues and service requests.
• Support software installations, deployments, and basic configuration tasks.
• Provide timely and professional customer service to internal users.

• Assist with automation initiatives using Power Shell, Bash, or similar scripting tools.
• Support process improvement efforts to increase operational efficiency.
• Maintain documentation for automated procedures, scripts, and technical solutions.

• Assist with infrastructure and technology projects.
• Support equipment deployments and system implementations.
• Participate in testing, validation, and system readiness activities.
• Maintain project documentation as assigned.

• Associate degree in Information Technology or equivalent experience.
• 3 to 5 years of experience in the IT field preferred.
• Experience supporting Windows desktop and server environments.
• Basic Linux administration knowledge.
• Understanding of Active Directory, DNS, and DHCP.
• Knowledge of backup concepts and patch management processes.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Strong customer service skills with the ability to…