Admissions Clerk

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Full Time Clerical West Point, NE, US

Franciscan Healthcare is seeking a friendly and energetic Admissions Clerk to be the welcoming face of our organization! In this vital role, you’ll create a positive first impression by greeting patients and visitors, anticipating their needs, and guiding them with care and efficiency. You’ll play a key part in the patient experience by coordinating admissions and registrations, managing important clerical tasks, and serving as a central communication hub through our hospital switchboard.

If you thrive in a fast-paced environment and enjoy making meaningful connections, this is a great opportunity to be at the heart of compassionate care!

Hours:

Minimum 35 hours/week to include days, evenings, weekend and holiday rotation

• Greet visitors and patients in a prompt, courteous and helpful manner
• Register patients, gather, verify, and update all necessary information within the computer system; have patients sign notices as applicable to their visit
• Operate the telephone switchboard to include receiving and transferring all in-coming calls, taking appropriate messages, and operating the intercom system
• Direct visitors to the patient rooms and give other appropriate information
• Receive and receipt patient account payments by cash, check, or credit card

• High School Graduate
• Minimum of two years business office experience or other related field experience, preferred

• Ability to maintain confidentiality of sensitive information
• Skill in operating a computer and calculator; knowledge of computer hardware, word processing and spreadsheet programs, and data communications
• Knowledge of medical office procedures and insurance company operating procedures
• Knowledge of grammar, spelling, and punctuation
• Skill in establishing and maintaining effective working relations with co-workers, patients, vendors, and external agencies
• Skill in greeting all and answering the telephone in a pleasant and helpful manner
• Ability to exercise initiative, judgment, decision-making
• Ability to communicate clearly
• Ability to process patients and public inquiries and respond with poise and efficiency
• Ability to work with a diverse group of people