Supervisory Information Technology Specialist

Summary

This position is located at the West Point United States Mint. As a Supervisory Information Technology Specialist, you will be responsible for providing short-term and long-range plan input for enterprise and IT infrastructure and end user IT equipment and managing the operation of owned and contracted enterprise infrastructure.

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Duties

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As a Supervisory Information Technology Specialist, you will:

• Exercise delegated authority to oversee the overall planning, direction, and timely execution of IT initiatives and operations for the branch.
• Be responsible for the day-to-day IT operations, provide restoration of IT services, own and manage IT incidents through their lifecycle, and provide thorough and effective communication to users and management.
• Establish program goals and objectives and develop and approve multiyear and long-range work plans and policies, as well as manage the overall work to enhance achievement of the branch's goals and objectives.

Requirements

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Conditions of employment

• All employees must wear face masks while on MINT property when required by CDC and Federal guidelines.
• All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service.
  
  If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
• A one year supervisory or managerial probationary period may be required.
• Must successfully complete a background investigation.
• Public Trust - Background Investigation will be required.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Obtain and use a Government-issued charge card for business-related travel.
• May be required to file a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
• May be able to undergo an income tax verification
• May be required to wear safety clothing and/or equipment required by the position. This may include safety shoes, hard hats, hearing protection, gloves, masks, etc.

This opportunity is also open to Status Candidates under Announcement 26-MINT-. Please refer to that announcement for details on open period, eligibility, and how to apply.

Key Requirements:

Please refer to "Conditions of Employment."

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Must be U.S. Citizen or U.S. National

Qualifications

You must meet the following requirements by the closing date of this announcement.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

Specialized Experience for the GS-14, you must have one year (full 52 weeks) of specialized experience at a level ofdifficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position is defined as:

-Directed enterprise IT infrastructure operations supporting mission-critical business systems (i.e. networks, servers, storage, virtualization, Active Directory, telecommunications, cybersecurity, and data center services), ensuring high availability and operational continuity; AND

-Led continuous IT service delivery, incident management, and outage restoration efforts, serving as the senior escalation authority for technical issues and critical production system failures; AND

-Managed enterprise IT projects and strategic initiatives, developing business cases, project plans, implementation strategies, and support documentation to deliver technology solutions aligned with organizational objectives; AND

-Supervised multidisciplinary teams of IT professionals and contractors, overseeing workforce planning, performance management,…