Bertera Subaru of West Springfield Parts Advisor

About Us

At Bertera Subaru of West Springfield, we pride ourselves on delivering unparalleled customer service and top-quality automotive expertise. We are passionate about Subaru vehicles and have cultivated a dynamic and supportive environment for our employees. Join our dedicated team and contribute to our mission of providing exceptional value and support to our customers.

Parts Advisor

West Springfield, MA

Bertera Subaru

We are seeking a knowledgeable and enthusiastic Parts Advisor to join our team at Bertera Subaru of West Springfield. The Parts Advisor will play a crucial role in ensuring our service department operates efficiently and our customers receive the parts and information they need promptly.

• Assist customers and service technicians in locating the appropriate parts for their vehicle repairs and maintenance.
• Maintain an organized inventory of Subaru parts and accessories.
• Place orders for parts and ensure timely delivery for customer and service needs.
• Provide expert advice on Subaru parts, answering any questions and offering recommendations to ensure customer satisfaction.
• Keep up‑to‑date with new products and technical information to offer informed guidance to customers and colleagues.
• Monitor inventory levels and report shortages to management to ensure efficient stock management.
• Process customer orders and handle transactions accurately.
• Collaborate with the service team to ensure seamless communication and operations.

• Previous experience as a Parts Advisor or in a related role is preferred.
• Strong knowledge of automotive parts, especially Subaru products.
• Excellent communication and customer service skills.
• Detail-oriented with strong organizational abilities.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Proficiency with computer systems and inventory software is an asset.
• A valid driver’s license may be required for parts delivery and stock handling.

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Ongoing training and professional development opportunities.
• Employee discounts on products and services.

If you have a passion for the automotive industry and a commitment to delivering exceptional service, we invite you to apply for the Parts Advisor position at Bertera Subaru of West Springfield. Contribute to a team that values innovation, collaboration, and customer satisfaction.

Bertera Subaru of West Springfield is an equal opportunity employer and welcomes applications from all qualified individuals.