Customer Service Ops Lead - Process & Team
Job in
West Springfield, Hampden County, Massachusetts, 01089, USA
Listed on 2026-06-14
Listing for:
Bertera Chrysler Jeep Dodge Ram
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Bertera Chrysler Jeep Dodge Ram in West Springfield is seeking a Customer Assistant Service Manager to enhance customer satisfaction and manage service staff. This role involves recruiting, training, and ensuring service quality while achieving financial objectives through effective budgeting and strategic planning.
The ideal candidate will possess strong decision-making skills, experience in process improvement, and a focus on delivering excellence in customer service. The position is crucial for maintaining operational efficiency and improving overall customer experience.
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