Guest Experience Front Desk Specialist
Job in
West Springfield, Hampden County, Massachusetts, 01089, USA
Listed on 2026-06-17
Listing for:
Highgate
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
English Customer Service, Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Highgate is seeking a Front Office Agent at the Residence Inn in West Springfield, MA. This role involves providing exceptional service during guest check-in, throughout their stay, and ponsibilities include answering inquiries, managing reservations, and ensuring a pleasant experience for all guests.
The ideal candidate will have a high school diploma, experience in the hospitality industry, and strong customer service skills. A friendly demeanor and effective communication abilities are essential.
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