Receptionist, Balise Toyota

Job Details

Job Location:

Toyota West Springfield - West Springfield, MA 01089

Salary Range: $15.00 - $22.00 Hourly

Receptionist

• Greeting customers at the Reception, answering customers' questions and providing information on procedures or policies.
• Provides excellent customer service throughout the customers visit.
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Computing and recording transaction totals.
• Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, as well as reconciling the cash drawer at the end of the shift.
• Files and maintains all service records as required by the warrantor
• Establishing or identifying prices of parts or service and tabulating bills using calculators, cash registers, or computers.
• Using ADP on a daily basis
• Keeps informed of all factory recalls and bulletins.
• Provide additional administrative support as needed.
• Issuing receipts, refunds, credits, or change due to customers.
• Compiling and maintaining non-monetary reports and records.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.

While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds

• Health, dental, life and disability insurance
• 401(k) with company match
• Flexible spending accounts
• Paid Time-Off
• Employee discounts on service, parts and vehicles

• Customer Service experience
• Previous Receptionist experience is preferred but not required.
• Experience with ADP is preferred
• Cashiers need to be responsible and organized, and have good communication skills.
• Must be trained in Word & Excel