Aerospace Inside Sales & Customer Experience Lead
Job in
West Springfield, Hampden County, Massachusetts, 01089, USA
Listed on 2026-08-24
Listing for:
Valence
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Valence in the United States offers a pivotal role in qualifying and managing customer accounts, ensuring profitability and strong relationships across the supply chain. You will oversee pricing reviews, RFQ processes, and coordination between customer service, planning, production, quality, and engineering.
The position emphasizes leadership of the customer service team, timely updates on orders and delivery, and proactive problem resolution to sustain customer loyalty and business performance.
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