Police Dispatcher

Police Dispatcher

Grade 7.5 $ 25.70 per hour
* * Effective 7/1/2026 rate of pay will be $28.91 per hour

The Police Dispatcher is responsible for answering 911 fire, medical, and police calls, non-emergency phones, dispatching officers and EMS/Fire to locations given and talks and takes statements from the general public at the counter and writes reports. The Dispatcher also enters calls on the computer so that the officers can keep track of where they were dispatched and can finish the call in the cruiser.

Employee is required to perform all similar or related duties.

Graduate of a two year college with an Associate’s degree with one to three (1-3) years related work experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.

• Required to become E-911 certified; CJIS certified, APCI PST-1 Completed
• Must become CPR and EMD certified by go-live date in July 2026
• Must possess drivers license

Knowledge: Some working knowledge of emergency dispatch procedures and protocols.

Abilities: Ability to manage multiple tasks in a detailed and effective manner under stressful situations; ability to meet and deal with the public effectively and appropriately; ability to handle problems and emergencies effectively; ability to communicate clearly, both orally and in writing and to calm individuals down in order to obtain information; ability to operate a computer; ability to maintain confidential information;

ability to maintain, manage, and organize records; ability to deal appropriately with Town employees, Town officials and the public.

Skill: Excellent oral and written communication skills; excellent organization skills; good keyboarding skills; good data processing skill in the use of personal computers and office software including word processing and spreadsheet applications.