Program Monitor

Posted Tuesday, February 3, 2026 at 5:00 AM

CRJ wants you to join our growing team of compassionate and dependable Community Corrections Workers (Program Monitors) to support the wonderful individuals we serve!

This is an entry-level, full-time, 40-hrs/week, non-exempt position that will be working in our Springfield, MA location.

This position is eligible for benefits and has an hourly rate starting at $18-$20/hr with shift differential.

This is a fantastic opportunity to receive valuable training to not only start your career, but also to advance it. CRJ offers opportunities for tremendous career advancement and professional development.

Schedule: TBD

• Front
  
  Desk Duties:
  
  general reception, sign residents in and out, take calls, greet and sign in visitors, telephone spot checks, enter documentation in Secur Manage, sort and distribute mail
• Security/Accountability Duties: conduct house rounds (life/safety checks) as scheduled, perform nightly bed checks, perform bag, pat, and room searches, monitor resident daily details, enter documentation in Secur Manage.
• Take urine samples per schedule and complete documentation, administer alco-sensor tests, enter documentation in Secur Manage.
• Serve as pro-social role model to residents to support their behavior change, and to effectively convey information and respond to resident concerns, needs, and complaints.
• Attend training and staff meetings as required. Perform other job-related projects and activities as requested or directed.

• High School Diploma or GED.
• Associate’s degree preferred, but not required
• 1-2 years of security experience preferred but not required.