Site Manager

Overview

Location: West Springfield
Schedule: Varies, mainly 2nd shift
Salary: $19.57-$20.53 (Plus $2.00 differential when MAP Certified)

Service Net is seeking a compassionate, dedicated, and enthusiastic individual to join our team as a Program Site Manager. This is more than just a job—it’s a chance to make a profound difference in the lives of individuals with developmental disabilities or brain injuries, helping them find joy and fulfillment every day.

Benefits:

• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Tuition assistance

• Build strong relationships:
  Get to know each resident personally, understand what makes them happy, and help them achieve their dreams. Support residents in building relationships with family, friends, and community. Treat each resident with kindness, respect, and understanding, ensuring they feel valued.
• Provide daily support:
  Assist residents with daily routines (morning preparation, cooking, cleaning, and recreational activities). Administer medications as needed, ensuring health and safety. Drive residents to appointments and activities using Service Net vehicles.
• Stay organized and on track:
  Track important information about residents to meet their needs. Monitor staff schedules and assist with shift planning. Complete paperwork, write shift notes, and attend meetings and trainings.
• Lead and collaborate:
  Work closely with the Program Director to ensure smooth operation of the home. Supervise and train staff to provide quality care. Collaborate with the team to set and pursue goals supporting each resident’s growth and progress.

• Make a real difference:
  Help people find joy, independence, and belonging.
• Be part of a caring team:
  Work with dedicated professionals committed to making a positive impact.
• Personal growth:
  Develop leadership and caregiving skills while contributing to meaningful work.

• Experience working with people who have developmental delays or brain injuries.
• Valid driver’s license for at least six months and a good driving record.
• Basic computer skills.
• Physical ability to help residents and keep them safe.
• Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus.

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.

Service Net is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join Us. If you’re ready to take on a rewarding role that truly impacts lives, apply today and become a valued part of the Service Net team. Learn more at Service Net.

Service Net is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.