CNA​/RCA​/HHA

CNA/HHA - Resident Care Assistant (RCA)

Monastery Heights Senior Living and Memory Care
West Springfield, MA | Full-Time / Part-Time | Flexible Shifts

Monastery Heights Senior Living and Memory Care is a welcoming assisted living and memory care community dedicated to making life fun, making our community a home, and delivering purpose to everyone. We are seeking a dependable, compassionate, and organized individual to join our team in a unique dual-role position.

Resident Care Assistant (RCA) supports daily staffing operations, administrative functions, and provides hands-on resident care as needed. This role is essential to ensuring proper staffing coverage, smooth office operations, and high-quality, resident-centered care.

• Assist residents with activities of daily living (ADLs) including bathing, dressing, grooming, toileting, and mobility
• Observe and report changes in residents' condition to nursing to nursing leadership staff
• Promote resident dignity, independence, and person-centered care
• Follow service plans, safety procedures, and infection control protocols

• High school diploma or GED required
• RCA, HHA, CNA, or equivalent experience preferred (must be certified CNA or HHA)
• Previous experience in assisted living, memory care not required but preferred
• Ability to multitask in a fast-paced environment
• Reliable, professional, and compassionate

• Ability to stand, walk, bend, and assist residents throughout the shift
• Ability to work flexible hours including weekends and holidays as needed