Medical Assistant

Outpatient Clinic
West Springfield, MA 01089, USA

CHD is looking for a Medical Assistant (MA) to work at our Park Street Clinic. The MA will provide direct Clinical and Administrative support to medical providers to ensure efficient, high-quality patient care. This role requires demonstrated experience performing phlebotomy, EKGs, spirometry, and other noninvasive diagnostic and clinical procedures in accordance with established clinical protocols. The MA plays a critical role in patient flow, clinical documentation, and supporting providers during patient visits.

• Perform venipuncture and capillary blood draws; properly label, process, and prepare specimens for transport or analysis.
• Conduct 12-lead EKGs, ensure proper electrode placement, and document results for provider review.
• Administer and document spirometry testing following established clinical guidelines.
• Perform additional noninvasive procedures including vital signs, rooming patients, point-of-care testing, pulse oximetry, and screenings.
• Prepare patients for examinations and assist providers during exams and minor procedures.
• Administer injections and immunizations as permitted by scope of practice.
• Maintain infection control standards and respond appropriately to medical emergencies.
• Administrative & Operational Responsibilities
• Accurately document clinical information in the Electronic Health Record (EHR).
• Process and manage prior authorizations and medical refill requests efficiently.
• Submit patient referrals and coordinate care tracking into appropriate systems.
• Support efficient patient flow through chart preparation and scheduling coordination.
• Communicate effectively with patients and the care team.
• Maintain medical equipment and inventory of supplies.

• Graduation from an accredited Medical Assistant program.
• Certification or registration (CMA, RMA, CCMA, or equivalent).
• Demonstrated experience performing phlebotomy, EKGs, and spirometry.

• One or more years of experience in an outpatient or primary care setting.
• Experience in integrated or community health settings.

• Ability to stand, walk, lift equipment, and assist patients throughout scheduled shifts.

The pay range is $20 - $30 an hour based on experience. This is a full-time on-site opportunity and is complemented with a phenomenal benefit package that includes, Dental, Health and Life insurance, a flexible schedule, paid time off, earned vacation time and paid holidays just to name a few.

• Dental
• Health and Life insurance
• a flexible schedule
• paid time off
• earned vacation time
• paid holidays

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.