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Customer Care & Solutions Specialist
Job in
West Springfield, Hampden County, Massachusetts, 01089, USA
Listed on 2026-06-13
Listing for:
Northeast Security Solutions, Inc.
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Northeast Security Solutions, Inc. is seeking a Customer Service Representative to serve as the primary contact for customers, providing exceptional service and support.
The ideal candidate should have a positive attitude, attention to detail, and strong technical acumen to assist with low-level troubleshooting. The role involves managing service requests, educating customers on products, and supervising technician staff to ensure efficient operations.
Hourly pay at $20, along with health and dental insurance, and participation in a retirement plan after 1 year.
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