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GIS​/Application Manager

Job in West Springfield, Hampden County, Massachusetts, 01089, USA
Listing for: Town of West Springfield
Full Time position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    Data Analyst, Database Administrator, IT Consultant, Data Engineering
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

GIS/APPLICATION MANAGER

Statement of Duties

The GIS / Application Administrator is a key technical resource and support for the department. This position is responsible for maintaining GIS and related data and developing web mapping applications for various town departments and the public. Employee is required to perform all similar or related duties.

Responsibilities
  • Provide overall management and technical assistance to users of GIS.
  • Maintain and expand all resources including data, software and hardware so that users can conduct their GIS-based applications efficiently and effectively.
  • Coordinate GIS efforts to optimize the utility and value of all digital data, equipment and other required resources.
  • Assist in the management of other town databases.
  • Develop and enforce digital data standards and practices that promote a GIS resource that can be confidently incorporated into other town-wide applications.
  • Document and distribute information about GIS data resources to departmental users.
  • Develop web maps and applications for town departments and the public.
  • Perform full ArcGIS Online administration, including user management, permissions, content lifecycle, dashboards, web maps/apps and mobile workflows.
Qualifications

Minimum Qualifications: Graduate of a four-year college with a Bachelor’s degree in Geography or a similar field with three to five (3‑5) years related work experience; or any equivalent combination of education, training and experience.

Knowledge,

Skills and Abilities
  • Demonstrated knowledge of GIS concepts and analytical techniques, GIS software tools and applications including ArcGIS Pro, ArcGIS Online, ArcGIS Enterprise, ArcGIS Experience Builder, Survey
    123, and Google Applications.
  • Proficiency in relational databases, SQL Server, Microsoft SQL Server Reporting Services, and AWS infrastructure in support of enterprise GIS.
  • Experience administering licensing and group sharing configurations within an ArcGIS organization.
  • Programming experience with Python.
  • Cartography and geospatial analysis skills.
  • Web-based and mobile-deployment GIS solution development, including Experience Builder and Survey
    123/Connect.
  • Ability to troubleshoot and diagnose software and hardware operational problems.
  • Strong oral and written communication skills, capable of explaining problems to non-technical audiences.
  • Ability to conduct independent research and collaborate with internal customers, provide GIS-related training, maintain technical support.
  • Organize, enrich, and maintain up-to-date documentation on current workflows, dependencies, and processes.
  • Proficient data processing, hardware and software operating skills.
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