Shipping Supervisor

West Springfield, Town of, MA 01089, USA

• Quality
• Full-Time
• Requisition #: SHIPP
  005496

• Supervise daily shipping and receiving operations.
• Ensure all customer shipments meet contractual, specification, and purchase order requirements.
• Certificates of Conformance (C of
  
  C)
• Packing slips
• Material certifications
• Export documentation (when applicable)
• Customer-specific documentation packages
• Ensure product traceability is maintained throughout the shipping process.
• Coordinate shipment priorities with Production, Planning, Quality, and Customer Service.
• Schedule domestic and international shipments using approved carriers.
• Ensure proper packaging methods are used to prevent handling or corrosion damage.
• Verify parts are properly identified, labeled, and packaged per customer requirements.
• Monitor shipping schedules to meet customer delivery commitments.
• Investigate and resolve shipping discrepancies or customer complaints.
• Maintain inventory of shipping supplies and packaging materials.
• Train and develop shipping personnel on procedures, safety, and quality requirements.
• Maintain a clean, organized, and safe shipping area using 5S principles.
• Support continuous improvement initiatives focused on delivery performance and process efficiency
• Participate in internal, customer, and Nadcap audits.
• Ensure compliance with all company safety policies and hazardous material shipping regulations.

• Supervise and schedule shipping personnel.
• Conduct employee training and performance evaluations.
• Monitor productivity and workflow.
• Promote teamwork and accountability.
• Drive continuous improvement activities within the department.

• 5+ years of shipping/logistics experience in a manufacturing environment.
• 2+ years of supervisory experience preferred.
• Aerospace manufacturing or metal finishing experience is strongly preferred.

• Knowledge of aerospace documentation requirements.
• Understanding of AS9100 and Nadcap requirements.
• Familiarity with plating and metal finishing operations.
• Experience with ERP/MRP systems.
• Strong organizational and communication skills.
• Ability to prioritize multiple projects in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Knowledge of domestic and international shipping procedures.
• Experience with UPS, Fed Ex, DHL, and freight carriers.

• Shipping accuracy
• Documentation accuracy
  
  Inventory accuracy
• Safety performance

Activity is not applicable to this position.

Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

Position requires this activity more than 66% of the time (5.5+ hrs/day)

Position requires this activity more than 66% of the time (5.5+ hrs/day)

Stand

O

Walk

O

Sit

C

Manually Manipulate

O

F

Reach Above Shoulder

O

Climb

N

N

Squat or Kneel

N

O

Grasp

O

Speak

C

10 lbs or less (O)

11-20 lbs (O)

21-50 lbs (N)

51-100 lbs (N)

Over 100 lbs (N)

12 lbs or less (O)

13-25 lbs (O)

26-40 lbs (N)

41-100 lbs (N)

Vision (Near, Distance)

Sense of Sound - Able to hear average conversations

Sense of Touch

Medical, Dental, Vision, Long term Disability, Employee Assistance Program, 401(K)-3% Match, Holiday Pay

• COMPENSATION RANGE: $30.00 to $32.00 Per hour

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