Sales and Enrollment Manager

Employment Type:

Full time

Lead and manage the Sales and Enrollment team to support PACE’s growth goals. Drive community outreach, build partnerships, and ensure enrollment targets are met. Oversee accurate tracking of referrals in CRM and other platforms. Collaborate with leadership to execute marketing and growth strategies.

• Report data, updates, and project progress to the VP of Sales & Enrollment and leadership.
• Lead, coach, and train the Sales & Enrollment team; handle complex cases and oversee enrollment accuracy.
• Support Community Liaisons in creating and reviewing sales plans to meet growth goals.
• Ensure team meets key performance indicators (KPIs) for calls, visits, referrals, and enrollments.
• Conduct performance evaluations, hire and onboard new team members.
• Hold monthly team meetings and regular one‑on‑ones to support team development and performance.
• Plan and lead outreach events, open houses, and sales presentations to referral sources.
• Collect, monitor, and report enrollment data to meet regulatory and internal requirements.
• Submit marketing materials for approval and ensure current enrollment agreements are used.
• Supervise direct reports and ensure compliance with state‑specific enrollment processes.
• Maintain confidentiality of participant data and build strong community and agency relationships.
• Support quality improvement and regulatory compliance across PACE operations.
• Serve on internal committees and assist with mandatory training and education efforts.

• Bachelor’s degree in a related field or a combination of education and sales management experience may be acceptable.
• Minimum 3 years of sales experience in healthcare.
• Strong leadership and consensus building skills, with project management, public relations, and external relations experience.
• Active, current driver’s license and insured vehicle.
• Experience in training, coaching, and motivating sales team members and improving effectiveness.
• Proven ability to develop and implement a strategic sales plan and achieve sales goals.
• Comprehensive to expert proficiency with Microsoft Office (Word, Excel, PowerPoint, etc.) and basic knowledge of electronic mail and calendaring systems.
• Ability to use other software as required to perform the essential functions of the job.
• Strong conflict management, decision‑making, and flexibility to adapt to ongoing change.
• Excellent interpersonal skills to drive collaboration.
• Ability to plan, organize, develop, implement, and interpret programs, goals, objectives, and policies in line with the organization’s mission, vision, and philosophy.

• Comprehensive benefit package including medical, dental, vision, paid time off, 403(b), and educational assistance.
• Daily pay and employee referral incentives.
• Supportive environment with a patient‑centered focus and opportunities for professional development.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.