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Aerospace Customer Experience & Shipping Manager
Job in
West Springfield, Hampden County, Massachusetts, 01089, USA
Listed on 2026-07-01
Listing for:
Valence
Full Time
position Listed on 2026-07-01
Job specializations:
-
Management
Client Relationship Manager, Operations Manager
Job Description & How to Apply Below
Valence in West Springfield, MA is seeking a Customer Service & Shipping Manager to act as the main point of contact for aerospace customers, overseeing order status, delivery schedules, and technical inquiries. The role involves coordinating communications across planning, production, and quality teams to ensure customer satisfaction and compliance with aerospace standards.
The ideal candidate will lead customer issue resolution efforts, maintain relationships, and oversee shipping activities to meet compliance with all regulatory requirements.
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