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Support Lead

Job in West Springfield, Hampden County, Massachusetts, 01089, USA
Listing for: Five Below
Full Time position
Listed on 2026-02-25
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 35360 USD Yearly USD 35360.00 YEAR
Job Description & How to Apply Below
Position: Support Lead Full Time
Five Below - Up to $35360.00/hour -  - Responsibilities:
Ensures all crew members wow the customer through personal contact and trains on the BEST customer service experience.;
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, and addressing urgent issues.;
Manages opening or closing the store, including securing cash, locking doors, and setting alarms.;
Supports onboarding and ongoing training of associates on store policies, product knowledge, and procedures.;
Drives store sales and controls expenses by optimizing merchandising, staff performance, and customer service.
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