Parts Associate, Toyota Automotive

Job Details

Location:

Toyota West Springfield - West Springfield, MA 01089

Salary: $16.00 - $24.00 hourly

Job Title:

Parts Counter Associate

• Tracking all incoming and outgoing parts for dealership
• Handling parts payment collection and making sure all parts are billed correctly through service department and collision repair
• Packaging and shipping parts back to the manufacturer
• Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference
• Refer to parts manual (hard copy & electronic format) to identify exactly the right parts for the make, model, and year of vehicles being serviced
• Providing highest quality of customer service
• Answer phone calls providing price quotes and other information
• Notify Parts Manager of out-of-stock parts or materials that need immediate attention
• Notify Service Advisor and/or Customer when specialty parts have been received
• Notify the Body Shops when all parts have arrived and when they will be delivered
• Assist in putting all order away in a timely manner
• Follow up on backordered parts
• Other duties assigned by the Parts Manager

• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear
• The employee may incidentally be required to stoop, kneel, and crouch, lift weight or exert a force up to a maximum of 50 pounds
• This position may require up to 0-5% travel

• Health, dental, life and disability insurance
• 401(k) with company match
• Flexible spending accounts
• Paid Time-Off

• Experience in the automotive parts field
• Customer service and organization skills
• Familiarity with the vehicle products is preferred, but not required
• CDK knowledge and experience is preferred, but not required