Residential Loan Officer - CRA ; Bilingual English​/Spanish

Role Summary

Help make home ownership more accessible by connecting individuals and families with the right mortgage solutions. As a Residential Loan Officer, you’ll build relationships with borrowers, referral partners and community organizations while guiding customers through the mortgage application process. This role offers the opportunity to grow your network, expand your lending expertise and make a meaningful impact in the communities we serve.

• Originate residential mortgage loan applications while ensuring compliance with Bank, investor, and regulatory requirements.
• Develop referral relationships with real estate professionals, builders, housing agencies, community organizations, and internal business partners to generate new business.
• Guide customers through the mortgage process by conducting pre‑qualification interviews, recommending loan solutions, and managing a healthy pipeline of prospective borrowers.
• Partner with loan processors and internal teams to ensure timely processing, communication, and closing of mortgage applications.
• Promote affordable lending programs and increase home ownership opportunities for low‑ and moderate‑income borrowers within CRA assessment areas.
• Identify customer financial needs and connect clients with additional Associated Bank products and services that support their financial goals.
• Represent Associated Bank in community events, outreach initiatives, and local organizations to strengthen relationships and expand our community impact.

• 2+ years of experience in residential loan processing, mortgage loan origination, housing counseling, or a related mortgage lending role.
• Knowledge of residential mortgage products and applicable lending regulations, including ECOA and RESPA.
• Bilingual English/Spanish.
• Strong relationship‑building, communication, and customer service skills.
• Ability to manage multiple loan applications while maintaining accuracy and compliance.
• Credit check per 12
  
  CFR ChapterX, Part
  1026, Truth in Lending, Regulation
  
  Z.

Preferred
:

• Bachelor’s degree or equivalent combination of education and experience.
• Experience working with affordable housing programs, CRA initiatives, or community development organizations.
• Established relationships within the local real estate or mortgage lending market.

Competitive hourly rate: $36.06–$43.27 per hour.

• 401(k) and pension plans.
• Paid time off to volunteer in your community.
• Diversity‑focused Colleague Resource Groups.
• Professional development and advancement opportunities.
• Well‑being programs and incentives.
• Parental leave.
• Employee stock purchase plan.
• Military benefits.
• Personal banking, loan, investment and insurance benefits.

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. All qualified applicants are considered without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Fully compliant with all applicable enterprise policies and procedures, and with all laws, including the Bank Secrecy Act, Anti‑Money Laundering, and S.A.F.E. Act requirements. Responsibilities include reporting suspicious activity, customer complaints, and ethical concerns through the appropriate channels. Associated Banc‑Corp participates in the E‑Verify program. E‑Verify notice and Know Your Rightto Work notices are available in English and Spanish.

Associated Bank is Pay Transparency compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on work location, skills, education, and qualifications.

For accommodations during the application, interview, or hiring process, please contact leavesandacco