Seasonal Associate Manager

Job Type

Seasonal Brand Strategy

The Associate Manager is responsible for assisting with the daily operation of the Lilly Pulitzer retail store. This includes sales, client experience, scheduling, and safeguarding the assets of the store. The Associate Manager will have the responsibility of a store‑specific division of responsibility.

• Delivering Results:
  Focus on achieving and exceeding daily sales goals using KPI metrics; utilize company training tools and digital platforms to drive sales; provide feedback to Store Manager to support the creation of clear action plans that optimize financial results.
• Client Experience and Store Culture:
  Understand the overall concept of Lilly Pulitzer, including lifestyle, clients, merchandise and heritage; embrace Core Values and Core Leadership Qualities; ensure a strong selling culture and positive client experience; resolve client‑related issues or escalations as needed.
• Leadership:
  Oversee assigned division of responsibility and be accountable for results; communicate company emails, initiatives, and announcements to the store team.
• Talent and Team Development:
  Provide in‑the‑moment coaching with clear, concise, actionable feedback; ensure associates participate in team selling and work toward an exceptional client experience.
• Operational Excellence:
  Maintain accuracy in cash transaction management according to operating procedures; maintain visual and operational standards as set by the Visual and Retail Operations teams; safeguard the assets of the store.

• Minimum of 2 years’ experience, preferably in the fashion or retail industry.
• Strong supervisory, communication, and customer service skills.
• Excellent written and verbal communication skills.
• Excellent problem‑solving and decision‑making skills.
• Ability to multi‑task in a fast‑paced environment.
• Proficient in Microsoft and Apple technology.
• Prior knowledge of XStore and Tulip is a plus.
• Ability to be on your feet and maneuver around the store during shift hours.
• Must be able to lift up to 20 pounds.

Full‑time, non‑exempt, hourly position; expected average of 40 hours per week. Overtime eligible.

Seasonally based; may require flexible hours, including nights, weekends, and holidays. Adheres to Company Retail Holiday time‑off policy. Requires compliance with Lilly Pulitzer policies and the detailed Code of Conduct outlined in the Employee Handbook. Position reviewed annually.

Pay Range: $20.25/hour – $23.25/hour. Pay determined by qualifications, experience, geography, and state/local wage laws.

In addition to base pay, possible bonus and/or commission. Benefits may include healthcare, retirement savings, paid time off/vacation, and product discounts.

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision‑making, lawful off‑duty use of marijuana, or any other characteristic protected by law.

Lilly Pulitzer participates in E‑Verify. Details are available in English and Spanish.