Administrative Assistant Sr - Operations & Analytics

Job Summary

Delta Air Lines is seeking a highly organized and analytical Senior Administrative Assistant – Operations & Analytics to provide advanced administrative, operational, and data-driven support to senior leaders and cross-functional teams. This role plays a critical part in ensuring smooth daily operations, accurate reporting, and effective coordination across departments. The ideal candidate is proactive, detail-oriented, and capable of managing complex responsibilities in a fast-paced, high-performance environment while maintaining the highest standards of professionalism and confidentiality.

• Provide senior-level administrative support to Operations and Analytics leadership teams.
• Manage complex calendars, schedule meetings, coordinate travel arrangements, and handle expense reports.
• Prepare, review, and maintain operational reports, dashboards, presentations, and analytics summaries.
• Support data collection, validation, and analysis to assist in operational decision-making.
• Act as a key liaison between internal teams, leadership, and external stakeholders.
• Organize and maintain records, files, and documentation in compliance with company policies.
• Assist in project coordination, tracking milestones, and following up on action items.
• Handle confidential and sensitive information with discretion and integrity.
• Identify process improvement opportunities and support continuous improvement initiatives.

• Strong administrative, organizational, and time-management skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook); advanced Excel skills preferred.
• Ability to interpret data, create reports, and support analytics-driven insights.
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy.
• Ability to prioritize multiple tasks and meet deadlines in a dynamic environment.
• Professional demeanor with strong interpersonal and stakeholder management skills.

• Minimum 5–7 years of experience in a senior administrative, executive support, or operations support role.
• Prior experience supporting operations, analytics, or leadership teams in a corporate environment preferred.
• Experience with in aviation, transportation, or large matrixed organizations is an advantage.

• Full-time position, typically Monday to Friday
  .
• Standard business hours with flexibility based on operational needs.
• Occasional extended hours may be required to support business priorities.

• Strong understanding of administrative best practices and operational workflows.
• Ability to analyze data, identify trends, and support informed decision-making.
• Excellent problem-solving skills and a proactive mindset.
• Capability to work independently while collaborating effectively with diverse teams.
• Adaptability to change and ability to thrive in a fast-paced, results-driven culture.

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plans with company contributions.
• Paid time off, holidays, and employee wellness programs.
• Travel privileges and flight benefits for employees and eligible family members.
• Career development, training, and internal mobility opportunities.