Sr. Bid Desk Analyst Job West Valley City area,Utah USA,Business

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team and Role:

Logitech is seeking a collaborative and analytical Sr. Bid Desk Analyst to join our North America Pricing Operations & Bid Desk team. This position acts as a vital bridge between our external channel partners and internal teams, resolving complex issues and optimizing partner ecosystems. You will interact regularly with Sales, Marketing, and Finance management for a broad exposure to our Logitech for Business (B2B) teams.

Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviours and values you’ll need for success at Logitech.

In this role you will:

Provide partner support & guidance
Be responsible for documentation and knowledge sharing
Identify gaps in existing processes and drive holistic solutions
Serve as the primary contact and escalation point for support queries from our B2C and B2B partners
Partner with internal teams to resolve customer concerns and issues
Create and maintain partner support playbook to include workflows, processes, procedures, and FAQs
Track incoming support tickets to identify recurring friction points and propose preventive fixes
Collaborate with Finance to validate and resolve claim discrepancies
Operationalize Channel Partner Program pricing policies
Ensure corporate compliance practices by maintaining accurate data, logs, and approval tracking
Work closely between the Business and IT for system solutions and process improvements pertaining to Salesforce opportunity management, quoting, and other relevant Sales Operations responsibilities
Formulate and test system enhancements during QA and UAT phases; identifying bugs, providing key insights, and offering practical solutions to IT and business partners

Key

Qualifications:

Self-starter with demonstrated initiative and the ability to work under pressure and appropriately prioritize
Strong business acumen and ability to wrap business context around analytical responsibilities
Keen attention to detail
Ability to demonstrate leadership/decision-making and remain accountable to daily details

Responsible and accountable to compliance requirements and accuracy
Strong experience using Excel and related analytical tools

Preferred Qualifications:

Previous experience in Oracle R12 and/or SFDC
Proven ability to identify challenges & drive efficiencies at the intersection of Business Processes and IT Systems
Prior experience working in sales support, customer success, or deal desk
Exposure to project management and/or participation in project implementations

Education:

Bachelor’s degree in business/finance/economics or related field preferred and minimum 5 years experience with transactional systems and business operations

Compensation:

This position offers an annual base salary typically between $ 68,000 and $ 89,000.

Benefits:

Medical Coverage
Dental Coverage
Vision Coverage
Traditional and Roth 401(k) Plans
Flexible Spending Accounts
Employee Share Purchase Plan (ESPP)
Basic and Additional Life Insurance
Disability Coverage
Adoption and Surrogacy Assistance
Tuition Reimbursement Plans
Commuter Benefits
Paid Time Off
Paid Holidays
Bereavement Leave
Paid Parental Leave

Additional Benefits:

Wellness Programs
Health Savings Account Plans
access to Expert Medical Opinions
Identity Theft Protection
Breast Milk Delivery to Nursing Mothers on Business Travel
access to a Group Legal Plan
Donations Matching Programs
Employee Product…