Capacity Planning Lead - AI-Driven WFM Compliance
Listed on 2026-10-02
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Business
Regulatory Compliance Specialist, AI Business & Operations, Operations Management
Coinbase, Inc. is seeking a Lead Capacity Planning professional to guide forecasts and short-range staffing for our Compliance Workforce Management team.
The role focuses on translating volume trends into actionable staffing plans across multiple queues and markets, using hybrid human–AI tools to model scenarios and optimize service levels, cost, and quality. You will collaborate across Compliance Operations, Finance, Recruiting, and vendor partners to ensure staffing aligns with budgets and
We are seeking a motivated Capacity Planning Lead - AI-Driven WFM for Compliance to join Coinbase, Inc. in Salt Lake City, UT, United States.
For the Capacity Planning Lead - AI-Driven WFM for Compliance position at Coinbase, Inc., we are reviewing applications now.
Step into the Capacity Planning Lead - AI-Driven WFM for Compliance role at Coinbase, Inc. in Salt Lake City, UT, United States and grow with us.
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