More jobs:
Lead, Absence & Leave Services (Call Center
Job in
West Valley City, Salt Lake County, Utah, 84119, USA
Listed on 2026-08-15
Listing for:
Hispanic Alliance for Career Enhancement
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
CVS Health is seeking a dedicated Absence Management professional to support the my Leave Call Center. You will deliver high-quality colleague service, answer leave-related questions, and ensure call center metrics such as first call resolution and average handle time are met.
Responsibilities include handling leave requests, educating colleagues on self-service tools, and escalating complex issues to Tier 2 while maintaining confidentiality and accuracy within the my Leave system.
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