Lead Customer Project Support Engineer – Protection​/SCADA

Requirements

• We require a bachelor's degree in Electrical Engineering.
• We need at least 5 years of experience in protection and control panel design, including specification review, compliance analysis, and the creation of single-line, schematic, control, wiring, and power diagrams using Autocad or Ebase.
• We expect strong expertise in power systems, protection methods, and communications applications.
• We require hands‑on experience creating factory and site test procedures, maintenance procedures, and commissioning documentation for protection panels.
• We need experience programming GE Vernova relays, especially the UR family, or other third‑party protection relays.
• We require experience designing power system control schemes such as transfer schemes and auto‑restoration schemes.
• We expect a solid grasp of the theory behind major protection principles, including distance, line differential, transformer differential, bus, feeder, generator, and large motor protection.
• We value experience with turn‑key protection and control projects.
• We prefer familiarity with major test sets and short‑circuit or coordination software.
• We value interdisciplinary exposure to metering, communications, substation automation, and integration.
• We prefer working knowledge of E Base or AutoCAD panel design tools.
• We value understanding of CSA, UL, and CE requirements.
• Lean or Six Sigma Green Belt or Black Belt certification is preferred.
• P.Eng. certification is an asset.
• We look for strong teamwork, initiative, and mentoring ability.
• We require excellent interpersonal and communication skills and the ability to thrive in a multicultural environment.
• We seek a customer‑focused mindset.

• We analyze customer applications and technical specifications to design protection and control panel layouts, diagrams, wiring documentation, and bill of materials.
• We take full technical ownership of assigned projects from execution through completion.
• We perform engineering studies and analyses such as load calculations and heat rise assessments.
• We develop control logic solutions for complex schemes, including transfer, synchronizing, and auto‑restoration functions.
• We create relay setting files, including protection and control element settings, logic programming, and communications configuration.
• We prepare test plans, procedures, and reports for protection and control solutions.
• We test customized protection and control systems both in‑house and at customer sites.
• We provide field support through commissioning and startup of new applications.
• We troubleshoot field issues involving GE Multilin protection and control products.
• We may travel up to 10% depending on project requirements.
• We support colleagues through peer reviews, technical guidance, and design assistance.
• We create training materials and video content for Ebase to help develop the wider team.

We are GE Vernova, and we offer a challenging and rewarding environment where you will contribute to critical grid modernization and power infrastructure projects. In this hands‑on role, you will work closely with Operations and Project Management to deliver protection, SCADA, telecom, RTU, and digital control system solutions from concept through commissioning. We provide professional development opportunities, competitive compensation, and a strong benefits package that includes medical, dental, vision, prescription coverage, retirement savings with company matching, tuition assistance, parental leave, disability and life insurance, paid holidays, and permissive time off.

We are an equal opportunity employer and support a multicultural, customer‑focused, collaborative team environment. This is a U.S.

-based position with a posted salary range of $89,300 to $148,700, discretionary annual bonus eligibility, and no relocation assistance provided.