Director of Technology Operations

Established in 2018, Clicklease is dedicated to empowering small business owners frequently overlooked by traditional lenders. Our headquarters are located in the vibrant city of West Valley City, UT, with operations extending to Radial, Alajuela, Costa Rica. We've cultivated a dynamic environment where equipment financing goes beyond being a mere service; it acts as the gateway to realizing entrepreneurial dreams.

Our Core Values:

1. We Are A Happy Company:
At Clicklease, happiness is not just a byproduct; it's a fundamental value. Join a workplace where positivity and joy are cultivated, creating an environment where you can bring your best self to work every day.

2. We Celebrate Collective Intelligence:
We thrive on the brilliance of collaboration. Clicklease is a space where diverse minds come together, combining their intelligence to create solutions that matter. Your ideas are not just heard; they're celebrated.

3. We Practice Empathy:
Empathy isn't just a word in our dictionary; it's a daily practice. Join a team that values understanding and compassion. At Clicklease, we recognize the human side of business and foster a culture where empathy is a guiding principle.

4. We Listen & Learn:
Growth is a continuous journey  believe in listening and learning from one another. Your insights and experiences contribute to our collective knowledge, making us stronger as a team.

Our Mission:

At Clicklease, we have a clear purpose - to fulfill the capital needs of underserved entrepreneurs and their Main Street Businesses. We achieve this mission through simple, fast, and innovative equipment leasing solutions. This is not just a statement; it's the driving force behind everything we do.

About the Role

The Director of Technology Operations is responsible for leading Clicklease's Technology Operations function, including IT Operations, Dev Ops, Infrastructure & Cloud Operations, Platform Reliability, and Information Security operations.

This role owns the operational strategy, governance, reliability, scalability, and security of the company's technology environment while ensuring operational excellence across internal systems and customer-facing infrastructure.

The Director of Technology Operations partners closely with Engineering, Product, Compliance, and Executive leadership to ensure Clicklease's technology platforms remain secure, scalable, compliant, and operationally resilient in a fast-paced fintech environment.

This role is ideal for a technology leader who enjoys building operational maturity, improving system reliability, strengthening security posture, scaling technical organizations, and developing high-performing teams.

The Team

You'll lead a cross-functional Technology Operations organization responsible for:

• Internal IT systems and support operations

• Cloud infrastructure and platform operations

• Dev Ops and infrastructure automation

• Platform reliability and observability

• Security operations and operational risk management

• Incident response and operational governance

This organization partners closely with Engineering, Product, Compliance, Risk, and business stakeholders to support secure, scalable, and reliable technology operations across Clicklease.

What You'll Do

• Lead and scale the company's Technology Operations function across IT Operations, Dev Ops, Platform Reliability, Infrastructure Operations, and Information Security

• Define and execute the operational strategy for infrastructure reliability, scalability, availability, operational maturity, and security posture

• Establish operational governance standards, service management processes, incident response frameworks, and operational accountability models aligned with fintech and compliance requirements

• Own operational performance metrics, including infrastructure reliability, incident response effectiveness, platform uptime, operational scalability, and service delivery performance

• Partner closely with Engineering leadership to improve infrastructure automation, CI/CD maturity, observability, operational tooling, and platform performance

• Oversee cybersecurity operational initiatives, including access controls, vulnerability management, operational risk…