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Ecosystem Support Engineer - Hybrid & Customer Experience
Job in
West Valley City, Salt Lake County, Utah, 84119, USA
Listed on 2026-07-15
Listing for:
Motorola Solutions
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Motorola Solutions is hiring an Ecosystem Support Specialist to act as a vital link between customers, engineering, and product teams. You will help maintain premier Assisted Experience across voice, email, and live chat, including after-hours on-call rotations.
The role requires handling escalations, creating knowledge base entries, and mentoring teammates to ensure service continuity. Expect to work in a high-security CJIS environment with opportunities to grow in a global, people-first
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