System Administrator

# System Administrator Powder HQ - Eden, UT 84310## System Administrator
** Company Background
** Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams.## Qualifications

Job Title:

Systems Administrator  Department: ITStatus:

FT Year Round Salary Reporting To: IT Manager

Position Overview:

As a key member of the IT team at Powder, the Systems Administrator supports the stability, security, and performance of the resort’s technology infrastructure. This role provides essential end-user support, manages servers and networks, and ensures the integrity of IT systems through proactive monitoring, maintenance, and documentation. Reporting to the IT Manager, the Systems Administrator plays a critical role in maintaining system reliability, supporting IT projects, and safeguarding the digital environment.

This position requires strong technical knowledge across server environments, networks, cloud platforms, and business applications.

Key Responsibilities:

#### End-User and Application Support
* Provide technical support for computer hardware, software, and network-related issues.
* Troubleshoot issues, assist with installations, and resolve connectivity and access problems.
* Support and configure business software applications in both on-premises and cloud environments (e.g., Microsoft 365, Google Workspace).
* Collaborate with vendors or internal teams to address complex software issues and application configurations.#### System and Network Administration
* Monitor and maintain servers, virtualization systems, networks, and core applications.
* Assist in the configuration, installation, and upkeep of routers, switches, and firewalls.
* Set up, manage, and maintain file, web, and database servers.
* Implement and maintain cloud file sharing systems.
Create and maintain Infrastructure monitoring systems#### Security and Backup Management
* Assist with implementation of IT security measures and policies under the guidance of the Director of Infrastructure and Security.
* Monitor for security threats and vulnerabilities; support security audits.
* Act as a steward of alerts and incidents on the RMM and Alerts service board, ensuring timely and high-quality resolution.
* Assist in the development and testing of backup and disaster recovery plans to ensure data integrity and continuity.#### System Monitoring and Incident Response
* Serve as a first responder for system alerts during regular business hours.
* Support the on-call management rotation and adoption of proactive alerting strategies.
* Lead the stewardship of monitoring tools.#### Documentation and Process Improvement
* Own and maintain documentation related to IT systems, processes, and procedures.
* Promote and support a culture of “do, document, deliver” to ensure best practices are followed across the team.
* Continuously improve documentation for clarity, completeness, and accessibility.#### Project and Technical Support
* Support IT leadership in planning and executing IT projects, such as upgrades, migrations, and new deployments.
* Contribute to system enhancements, process improvements, and technology adoption across departments.#### Professional Development
* Stay current with emerging technologies, systems, and best practices through continuous learning.
* Pursue relevant certifications, training, and development opportunities to enhance technical skills and support team success.### Required Skills and Experience
* Proficiency with server and desktop operating systems
* Experience with virtualization technologies
* Strong understanding of cloud platforms (e.g., Microsoft 365, Google Workspace)
* Familiarity with cloud file sharing…