Partner Development Manager

Description

We are looking for an energetic, results-oriented Partner Development Manager to join our team, with a focus on TSD Agent partners within the telecommunications ecosystem.

As a key contributor to Syringa’s channel program, this role is responsible for recruiting, developing, and growing partner relationships that drive measurable revenue growth and market expansion. The ideal candidate brings established industry relationships, a strong understanding of the telecom channel, and a proven ability to build partnerships that generate sustainable, partner-driven revenue. They demonstrate sound judgment, professionalism, and a collaborative approach, using their influence to strengthen partner relationships, build internal alignment, and drive sustainable growth.

The Partner Development Manager owns partner development, engagement, and growth, working in tandem with the Channel team, who leads deal execution and closing. Success in this role requires both the initiative to identify and develop new opportunities and the ability to work effectively within Syringa’s established processes, structure, and cross-functional teams.

• Prospect, recruit, and develop Agent partners within Syringa’s channel ecosystem
• Build and maintain strong partner relationships through consistent engagement and business planning
• Establish partner-specific growth plans aligned to revenue targets and tier expectations
• Collaborate with Marketing, Sales, and Technology Services Distributors (TSDs) to strategically leverage MDF for partner and end-customer-facing activities
• With guidance from leadership manage the Agent partner program through established KPIs that measure revenue performance, partner engagement, and business development outcomes
• Partner cross-functionally with Sales Desk, CX, Marketing, Innovation, and Operations to support consistent partner and customer experiences

• Achieve and exceed channel revenue targets through effective partner engagement and development
• Drive pipeline creation by enabling partners with clear positioning, training, and business development strategies
• Identify growth signals within the partner base and translate them into actionable opportunities
• Work closely with team to ensure partner-sourced opportunities progress through the sales lifecycle
• Support execution of sales and marketing playbooks targeting alliance partners, agents, and end customers across commercial and public sector segments

• Conduct regular QBRs and pipeline reviews with partners focused on revenue, conversion, and opportunity development
• Track and analyze partner performance against defined KPIs and growth plans