Billing Associate

Sprague is passionate about delivering diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.

Borough:
Portsmouth, NH – 185 International Dr – Portsmouth, NH 03801, USA

We recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."

In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day
. Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Sprague donates back to the communities in which we live and work every year, and provides opportunities for employees to support various charities throughout the year. Sprague offers paid volunteer time to allow employees to support charities that are meaningful to them.

Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, Fun Force, etc.). Sprague cares about its employees, its community, and about creating a place where people want to come to work every day.

• 401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution
• Defined Contribution Plan with an automatic contribution from Sprague
• Flexible Working Policy
• Choice of high deductible and PPO Health Plans to fit your individual needs
• Wellness Program

We want to hear from you!

Billing Associate – The Billing Associate will accurately manage and invoice customer accounts by utilizing management systems, working with operations staff, sales personnel, and counter party personnel. This role involves invoice generation, data entry, billing verification, billing issue resolution, monthly reconciliation, reporting and process improvement. If you are detail oriented, customer focused, and have strong analytical and mathematical skills, then this is the job for you!

This role will also require overtime from time to time.

• Invoice Generation: Preparing and generating accurate and timely invoices based upon contracts, volumetric information and utility/carrier parameters.
• Data Entry: Entering billing and payment information into the accounting or billing system with a high level of accuracy.
• Billing Verification: Reviewing invoices for correctness, completeness, and adherence to company policies and contractual agreements.
• Billing Issue Resolution: Investigating and resolving billing discrepancies, disputes, and billing-related problems promptly.
• Monthly Reconciliation: Performing monthly billing reconciliations to ensure all transactions are accurately reflected.
• Reporting: Preparing and generating periodic billing reports for management and other departments as required.
• Process Improvement: Identifying opportunities to streamline billing processes and improve efficiency.

• Bachelor’s degree to include an Associate's in Accounting/Business or similar field
• Strong analytical and mathematical aptitude.
• Advanced computer literacy with the ability to adapt to new systems quickly.
• Excellent verbal and written communication skills.
• Ability to relate to customers, outside contacts and our associates.
• Ability to work independently, prioritize workload, and perform under pressure in a fast‑paced environment.

This opportunity is based in Portsmouth, NH.

Sprague takes a collaborative, customer‑centric approach to providing best‑in‑class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high‑quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.

Sprague is an EEO/AA employer. We strongly encourage minorities, females, Vets and individuals with disabilities to apply.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.