Administrative Support III

Role Overview

The Office Team Lead is a cross‑functional, customer‑facing role responsible for overseeing administrative and operational processes that support the Parts Distribution Center (PDC). The role ensures smooth coordination from inbound receiving to outbound shipments while delivering high levels of customer satisfaction for both internal stakeholders and external partners.

• Initial triage of HR‑related matters onsite.
• Conduct onboarding and exit interviews.
• Manage FMLA, Sedgwick, STD, and HIPAA‑related processes.
• Prepare weekly and monthly HR reports.
• Support OSHA reporting and compliance activities.
• Oversee administrative staff (Receiving and Shipping Coordinators).
• Provide customer service support for internal and external stakeholders.
• Manage APC tickets and system requests.
• Coordinate receiving and shipping documentation.
• Process PARs, purchase requests (PRs), and goods receipts (GRs).
• Handle non‑production material (NPM) purchasing.
• Support budget management activities.
• Plan and organize employee engagement events (holiday luncheons, family days, facility events).
• Support new hire onboarding.
• Provide support for Workday and other HR systems.
• Provide company policy clarification.
• Support systems and tools such as Badge Development Software, Kronos, Workday, SAP, DVIEW, FMX, APC / Salesforce.

• 3 years of relevant experience or AA degree + 1 year of relevant experience.
• At least 1 year of experience managing front desk operations, including greeting visitors, handling incoming calls and emails, coordinating communication between departments, and providing administrative support in a fast‑paced environment.
• Excellent customer service skills.
• Continuous improvement mindset.
• Ability to multitask and prioritize in a fast‑paced distribution environment.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams).
• Adaptability and flexibility in changing environments.
• Broad understanding of skills, knowledge, and procedures of the role.
• Exceptional:
  Manufacturing or Distribution Center experience.
• Works independently with limited supervision.
• Acts as an informal resource for new colleagues and explains detailed or complicated information to the team.
• Provides input, advice, and recommendations related to the job field.

Benefits include 401(k) company contribution with company match up to 8% and non‑elective contribution of 3–7%; starting at 4 weeks paid vacation; 13 calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (some locations); tuition assistance; volunteer paid time off; short‑term and long‑term disability plans.

Swedesboro, NJ, U.S. Onsite. Relocation assistance not available.

This position is not open for visa sponsorship or to existing visa holders. Applicants must be legally authorized to work permanently in the country where the position is located at the time of application. Final candidates must successfully complete a criminal background check and may be required to successfully complete a pre‑employment drug screen. Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions.

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department.