Escrow Assistant

Job Overview

Escrow Assistant providing support to the Escrow Department in a branch/office setting, focusing on residential transaction support. Assists with customer service and administrative duties related to escrow closings.

• Perform wide range of administrative duties to gather information and support the escrow process.
• Open orders and input closing statement information.
• Prepare documents for closing and handle complete disbursement and follow‑up of all escrow transactions.
• Communicate requirements and other information to clients.
• Interpret various agreements related to closing and prepare all required documents.

• Work on moderately complex problems requiring review of various factors.
• Research and obtain information for a wide range of complex data.
• Exercise judgment within defined procedures and practices to determine appropriate action.
• Follow department processes and recommend improvements.

• Customer service skills.
• Problem‑solving skills.
• Strong organizational skills.
• Knowledge of MS Office suite.
• Excellent verbal and written communication skills.
• Professionalism and positive service attitude.
• Strong attention to detail.
• Knowledge of company and/or client operating systems.

High School diploma or equivalent, and 2+ years of escrow‑related experience.

Pay Range: $20.31 – $27.09 hourly.

Benefits include medical, dental, vision, 401(k), PTO/paid sick leave, and employee stock purchase plan.

First American is an equal opportunity employer and considers all qualified applicants regardless of arrest or conviction records, consistent with applicable laws.