Student Records Assistant

Student Records Assistant

West Liberty University is seeking applications for a Student Records Assistant. The Student Records Assistant coordinates work processes within the student records department regarding maintenance, dissemination, processing, and confidentiality of student records information. The Student Records Assistant is responsible for processing student admissions applications as well as for maintaining all student files and records. Additional responsibilities include supervising and directing the work activities of student workers assigned to the unit.

Job responsibilities contribute to the accuracy, reliability, and acceptability of processes, services, or functions of the area. Work is performed under limited supervision working from established policies and objectives. The Student Records Assistant exercises sound judgment in dealing with confidential information and maintains appropriate level of discretion. Decisions and problems faced in this position are varied, often complex, and involve multiple constituencies, often with competing priorities.

Essential Functions of the position:

• Answers queries regarding admissions and records guidelines and policies from students, parents, and the general public as appropriate.
• Supervises student workers assigned to the unit.
• Ensures confidentiality per established guideline and best practices.
• Coordinates, organizes and schedules grading process which leads to the production of student grades.
• Oversees graduation which includes but is not limited to coordinating petitions to graduate, managing the disbursement of these to staff and processing diploma orders.
• Determines changes and corrections in the tuition files, assuring that changes comply with the institution's policies and guidelines.
• Registers, add/drops, grades students with unusual circumstances including correcting student course and fee information and coordinating the processing of grade reviews.
• Works closely with professional staff in problem solving of student refunds, student tuition and fees, and other student debts.
• Works closely with college programs in making special adjustments to student records as needed.
• Schedules and produces reports pertaining to the grading process.
• Compiles, edits and orders graduation forms used institution wide.
• Responds to requests submitted to the student records unit via email and phone. Coordinates the office's schedule and makes scheduling decisions as it relates to other staff in the unit on an as needed basis.
• Performs other job-related duties as assigned.

Education & Experience Requirements:

• Associate's degree required for position.
• 6-12 months experience of clerical or public contact work required.

West Liberty University offers generous benefits, including approximately 2 days of annual leave (vacation) per month and 12-13 paid holidays. For the academic year employees, their dependents, and spouses are eligible for a 100% waiver for undergraduate tuition and only employees are eligible for 50% waiver for graduate tuition for certain programs. Free use of the Wellness facilities and free admission into all WLU events with your employee Topper Card.

West Liberty University is an Equal Opportunity Employer and welcomes applications from all interested individuals. Individuals who need assistance in the application process may contact Human Resources at hr.

West Liberty University does not sponsor work visas. Applicants must be authorized to work in the United States. Successfully passing a background screening report is required for final employment. West Liberty University is a tobacco free campus.