Transportation DMV Agent - Greenbrier

Nature of Work

** Disclaimer-if the position is filled after July 1, 2026, then the job opportunity will not be in the classified service **

The Transportation DMV Agent 1, under general supervision, performs full-performance level public contact work involving the processing, recording, and issuance of drivers' license, vehicle registration, vehicle titles, and related documents in a Division of Motor Vehicles (DMV) regional office. Work involves knowledge, interpretation, and the application of motor vehicle laws, policies, and procedures. Other duties as required.

Pay Grade 10

• Answers inquiries from customers in person in a DMV regional office regarding motor vehicle

laws, policies, and procedures.

• Assist customers in the processing of driver licenses, identification cards, motor vehicle license and registrations and title work. Explains forms and fees associated with the processing.

• Reviews documentation to ensure information is complete and accurate.

• Will be trained and required to administer various types of knowledge/skills tests for driver's license issuance.

• Enters data into the computer to access previous data and update new file information as appropriate.

• Assesses fees and processes cashier transactions balances cash drawer at the end of business day.

• Mails forms per customer requests and/or inquiries, composing correspondence to explain documents.

• Responsible for issuing and maintaining assigned inventory items.

• Knowledge of federal guidelines, motor vehicle law, rules, and regulations

• Ability to interpret rules and regulations

• Excellent communication and presentation skills

• Knowledge of basic computer skills

• Ability to establish and maintain effective working relationships with other employees and the public

• Ability to comprehend and effectively carry out oral and/or written directions

• Ability to learn and process multiple types of transactions in the DMV system.

• Ability to work in a fast-paced environment and process a high volume of customers when necessary

REQUIRED TRAINING/EDUCATION: Graduation from standard high school or the equivalent. REQUIRED EXPERIENCE: One year of full time or equivalent part time paid experience in bookkeeping, cashiering, or related public contact work. Substitution: College credit from an accredited college or university, business school, or vocational training may be substituted through an established formula for the required experience. ADDITIONAL REQUIREMENTS: A valid driver's license is required and must be maintained.

Work schedules are assigned and rotated on a regular basis. Overtime Hours may be required. SPECIAL REQUIREMENTS: All applicants must consent to fingerprinting and a criminal background investigation.

Annual Increment Pay Paid Vacation Paid Holidays Paid Sick Leave Family Medical Leave Leave Donation Program Military Leave Employee Education Reimbursement & Leave Program Flexible Work Schedules Training Opportunities Promotion Opportunities Public Employees' Retirement System:

Deferred Compensation Health Insurance Enrollment Additional Coverage Options including Dental, Vision, Flexible Spending Accounts, Disability Insurance and more. Life Insurance Credit Union Employee Discounts