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Administrative Assistant Assoc
Job in
New Haven, Mason County, West Virginia, 25265, USA
Listed on 2026-07-25
Listing for:
American Electric Power
Full Time
position Listed on 2026-07-25
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant, Virtual Assistant/ Remote Admin, Clerical
Job Description & How to Apply Below
Job Posting End Date: 07-31-2026
Please note the job posting will close on the day before the posting end date.
Job SummaryResponsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.)
Job DescriptionNote:
This position is posted at multiple grade levels and offers a range of opportunities for advancement. The minimum qualifications outlined below apply to the Administrative Assistant Associate level, with increased educational, skill, experience and certification requirements for higher level Administrative Assistants.
- Major responsibilities:
- Under immediate supervision, perform basic administrative duties
- Follow well-defined, standard procedures
- Prepare documents, reports, and spreadsheets as needed to support the business unit.
- Maintain files and calendars as needed.
- Utilize Microsoft Outlook, Excel, Word, and PowerPoint as well as other department software/systems as needed.
- Communication and interpersonal skills:
- Listens to and understands written and verbal instruction
- Communicates effectively with co-workers and other employees and customers
- Work effectively and productively with others
- Actively helps others with assignments as necessary to maintain department productivity.
- Customer focus:
- Answer customer questions and refers questions to others as needed
- Actively learns the function of the department to assist customers more effectively
- Exhibits concern and sensitivity to others
- Problem solving and initiative:
- Applies basic education and training in job responsibilities and assignments
- Asks questions when unsure of how to handle an assignment
- Demonstrates ability and initiative to handle assignments beyond the routine.
- High school diploma or GED
- One (1) year of administrative work experience
- Demonstrated computer proficiency including the use of Microsoft Office Products.
- Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
- Displays good analytical and problem-solving skills.
- Experience with Accounts Payable (AP) and Accounts Receivable (AR) is preferred.
- Major responsibilities:
- Perform basic, routine administrative duties, following well defined, standard procedures
- Assist with document processing
- Assist in compiling special reports and requesting information from other areas
- Assist in filing and retrieval of information in both hard copy and electronic formats
- Answer telephone and take messages
- Communicate via electronic mail as necessary
- Receive and distribute incoming and outgoing mail
- Use computer keyboard to enter data, perform calculations and/or retrieve information
- Operate a wide variety of electronic and mechanical office equipment
- Communication and interpersonal skills:
- Listens to and understands written and verbal instruction
- Communicate effectively with co-workers and other employees and/or customers outside work area
- Answers phone calls clearly and with a friendly, helpful tone
- Records messages accurately with appropriate information
- Works effectively and productively with others
- Actively helps others with assignments as necessary to maintain department productivity.
- Customer focus:
- Answers customer questions, but knows when appropriate to refer questions or issues to others
- Actively learns the function of the department and responsibility for each employee to assist customers more effectively
- Exhibits concern and sensitivity to others.
- Problem solving and initiative:
- Applies basic education and training in job responsibilities and assignments
- Ask questions when unsure of how to handle an assignment
- Demonstrates ability and initiative to handle assignments beyond the basic, routine level.
- High school diploma or GED
- Six-nine months of post-high school experience in learning and utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter…
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