Office Support Assistant

Job Title: Office Support Assistant
Location: Cambridge
Hours: Monday to Friday, 8:00am – 5:00pm (40 hours per week)
Salary: Competitive hourly rate (DOE)
Job Type: Temporary Ongoing (with the potential to become permanent)

Are you someone who enjoys being at the heart of a busy office? Do you thrive in a role where no two days are the same and enjoy helping customers while keeping everything organised behind the scenes?

Our client is looking for a proactive and personable Office Support Assistant to join their friendly and supportive team on an ongoing temporary basis. This opportunity has the potential to become permanent for the right person as the business continues to evolve.

This is a fantastic opportunity for someone who enjoys combining customer service with administration and takes pride in delivering a great experience to both customers and colleagues.

• Monday to Friday working hours – no weekends
• Friendly, supportive team environment
• Varied role combining administration and customer service
• Opportunity to gain experience with a well-established business
• Potential for a permanent position

• Answering approximately 50–60 incoming calls per day
• Handling general customer enquiries professionally and efficiently
• Providing administrative support to the wider office team
• Updating customer records and maintaining accurate information
• Responding to emails and processing general office correspondence
• Using Microsoft Office to produce documents and update spreadsheets
• Supporting colleagues with a variety of day-to-day administrative tasks
• Delivering excellent customer service at all times

• Previous experience within an administration, office support or customer service role
• Confident handling a high volume of telephone calls
• Strong Microsoft Office skills, including Outlook, Word and Excel
• Excellent communication and organisational skills
• A positive, can-do attitude and willingness to help wherever needed
• Diligent with a keen eye for detail
• Enjoys working as part of a collaborative and supportive team
• Available to start immediately (please note candidates with a notice period cannot be considered for this position)