Military Move Coordinator

Category:
Administrative & Clerical

Location:

Poca, WV

Type:
Contract to Perm

Job

Starting Pay: $15.00 per hour – Pay may be adjusted based on experience and qualifications.

The Military Move Coordinator serves as the primary liaison between military personnel, military members and their families, and operations team. This position is responsible for coordinating communication throughout the moving process and ensuring that each customer receives timely, professional, and compassionate service.

• Serve as the primary point of contact between military members, military representatives, and our operations team.
• Coordinate and communicate move-related information accurately and efficiently.
• Communicate with customers and team members both verbally and in writing.
• Maintain accurate records, schedules, and documentation related to military moves.
• Follow up on move details and ensure important information is communicated to the appropriate parties.
• Monitor the progress of moves and help identify and resolve issues as they arise.
• Handle sensitive situations with professionalism, discretion, and empathy. At times, moves may involve returning the belongings of a service member to their family, requiring an especially compassionate approach.

• Exceptional attention to detail and strong organizational skills.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution skills.
• Ability to communicate effectively with people from a variety of backgrounds and positions.
• Ability to manage multiple tasks and priorities while maintaining accuracy.
• Comfortable working in a fast-paced environment.
• Professionalism and discretion when handling sensitive customer situations.

Previous military experience or a personal connection to the military community is a plus, but not required. Examples may include:

• Prior military service.
• Military spouse experience.
• Being the child or family member of someone who served in the military.
• Experience working with military personnel or military families.

Monday – Friday, 8:00 AM – 5:00 PM

1-hour lunch

• Weekly pay through direct deposit or pay card
• Medical benefits available after 60 days
• Unlimited referral bonuses:
  Earn $40 when your referral works 40 hours and $100 when they reach 100 hours!