Natural Gas Retail Operations Coordinator

Natural Gas Retail Operations Coordinator

Job Category: Natural Gas

Requisition Number: NATUR
002495

• Full-Time
• Hybrid

Showing 1 location

Portsmouth, NH 03801, USA

Sprague is passionate about delivering diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.

Our Culture

We recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."

In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day
. Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work? Is giving back important to you? It’s important to us, too!
Sprague donates
back to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them in the communities in which they live. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, Fun Force, etc.).

Sprague is a place that cares about its employees
, its community
, and about creating a place where people want to come to work every day.

Plus, we have some great benefits!

• 401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution
• Defined Contribution Plan with an automatic contribution from Sprague
• Flexible Working Policy
• Choice of high deductible and PPO Health Plans to fit your individual needs
• Wellness Program

We want to hear from you!

Our Natural Gas Retail Operations Coordinator will understand concepts of Natural Gas and the role Retail Operations plays within the Natural Gas department. Complete enrollments tasks; learn related systems and programs. Work with other groups as needed to update and validate Nat Gas systems, deals, and customer accounts. Basic deal purchase/deal entry responsibilities.

• Focus on Account/Market operations – including account tracking, drops, enrollments, adjustments, etc. for all customers
• Use of the Natural Gas Pricing tool, EDI, and various utility systems
• Verify the accuracy of submitted data through various reports & contractual documents
• Perform enrollment tasks including, but not limited to: usage requests, coordination of deadlines and utility communications
• Change, move, update accounts on deals while understanding the overall picture and the effects on other groups
• Clear, concise and timely communication with appropriate parties
• Entering, uploading and adjusting the TCQ, Base & Heat data points
• Maintaining Enrollments upload files; understand how files work
• Share information as appropriate on accounts; using Smartsheet to relay required information
• Basic deal execution functions, deal set up and structure
• Ability to enter basic Natural Gas deals, such as triggers and monthly deals
• Verify deal parameters, such as risk and contract issues prior to purchase
• Meet and complete tasks as required by established compliance controls
• Coordinate between other departments to diagnose and repair problems
• Respond to inquiries from multiple groups regarding deal costs, structure, set up
• Work with IT regarding process changes, system implementations, facilitating daily and monthly
• Training/special projects/rotational responsibilities/new tasks as required
• Ability to explain basic pricing logic and knowledge of specific, varied, utility requirements for deal purchase/enrollment/drop and effect on Sprague
• Other duties as assigned

This opportunity is based in Portsmouth,…